Official Government Website

File a Complaint

Please note: If you choose to remain anonymous or do not provide proper contact information, our ability to investigate your complaint will be limited. You must enter a properly formatted email address to submit this form, but the email address does not necessarily need to be valid if you wish to remain anonymous.

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    Compliance Officers

    Our officers conduct inspections, as well as researching and processing compliance issues. The state is divided into three sections:

    Northern Idaho (Benewah, Bonner, Boundary, Clearwater, Idaho, Kootenai, Latah, Lewis, Nez Perce, and Shoshone counties);

    Southwestern Idaho (Ada, Adams, Boise, Canyon, Elmore, Gem, Owyhee, Payette, Valley, and Washington counties); and

    Eastern Idaho (Bannock, Bear Lake, Bingham, Blaine, Bonneville, Butte, Camas, Caribou, Cassia, Clark, Custer, Franklin, Fremont, Gooding, Jefferson, Jerome, Lemhi, Lincoln, Madison, Minidoka, Oneida, Power, Teton, and Twin Falls counties).

    Please contact the Board office at or call 208-334-3233 for more information about compliance officers.

    Substance Diversion

    For Diversion inquiries: email Berk Fraser (Deputy Executive Director) or call (208) 334-3233.

    Medication Error Report

    If you believe an error has been made in the dispensing of a medication, the Board of Pharmacy has a process for investigating your claim. The Board will start the review process by collecting some background information. You will need to supply the following information:

    1. Date of error
    2. Patient’s name
    3. Name of person filing the complaint
    4. Address to mail a complaint form to
    5. Phone number of the person filing the complaint
    6. Pharmacy address that made the error
    7. Description of the error and additional comments you feel might help in the investigation.

    Fill out the web form on this page, or email your seven background questions to or phone (208) 334-3233. Please be detailed and thorough with your information so that the Compliance Officer can review the error and investigate further if needed.

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